FAQs
Frequently Asked Questions.
Shelovepets Have a club? Do I have to join the club?
Shelovepets is the name of our store. By owning, or having owned, a small dog you're automatically in the club. IG:Shelovepets FB:Shelovepets
What if the clothing, harness or leash I buy doesn't fit my dog?
No problem. You can exchange what you buy for a different size or receive a refund. To exchange an item, we ask that you mail it back to Shelovepets in new condition with your receipt and a note indicating the size needed.
What is your return policy?
Items in new condition with original tags can be returned for a refund (minus shipping fees). Items returned after 30 days will receive a store credit.
When will my order ship?
Most orders ship within 1 - 3 days after you place your order. If a product is out of stock, it make take a little longer, but we'll send you a note if that's the case.
Do you offer international shipping?
Right now Shelovepets ships within the United States and Canada.
More questions?
You can contact us at Shelovepet@gmail.com
Shelovepets Have a club? Do I have to join the club?
Shelovepets is the name of our store. By owning, or having owned, a small dog you're automatically in the club. IG:Shelovepets FB:Shelovepets
What if the clothing, harness or leash I buy doesn't fit my dog?
No problem. You can exchange what you buy for a different size or receive a refund. To exchange an item, we ask that you mail it back to Shelovepets in new condition with your receipt and a note indicating the size needed.
What is your return policy?
Items in new condition with original tags can be returned for a refund (minus shipping fees). Items returned after 30 days will receive a store credit.
When will my order ship?
Most orders ship within 1 - 3 days after you place your order. If a product is out of stock, it make take a little longer, but we'll send you a note if that's the case.
Do you offer international shipping?
Right now Shelovepets ships within the United States and Canada.
More questions?
You can contact us at Shelovepet@gmail.com